Frequently Asked Questions

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You can access your account online to pay your HOA fees.

Manage your account online: https://home.ipsde.com/login

Community Maintenance Fee/Dues Payments:

Set  up payments for your community maintenance fees/dues by navigating to  'Make a Payment' in your homeowners portal.  You can also set up  optional automated text reminders by going to 'Profile' >  'Communication Setting'. 

We off the following payment methods:

* Automatic Draft Payment (ACH)                                   * One-Time and Recurring eCheck

* Credit or Debit Card                                                    * Paper Check

Contact  Us: If you are having trouble signing into your portal or have any  questions at all, please reach out to us and we will be happy to assist  you.  Please note the following email addresses for specific requests:

- info@ipsde.com -- General questions

- ARrequests@ipsde.com  -- Request for exterior modifications

- bryan@ipsde.com -- Property Manager

1. Enter the factory default of 3-5-7.
2. Press the PROGRAM key once.
3. Enter a new PIN of your choice (3-8 digits).
4. Press PROGRAM key once.

Your PIN has been changed and your previous PIN will no longer operate the keypad.

For a majority of the homes that have their filter inside the HVAC unit, the typical filter size is: 16" x 20" x 1".

If you have vent filters, the sizes are typically 18"x18"x1" and 12"x12"x1".

Please refer to your new home orientation paperwork for the correct filter size used in your home unit.

Sherwin Williams.

Walls: Painters Edge City Loft Flat Paint.

Trim: SW Extra White semi-gloss (in a brown labeled can).

Home Warranties, Warranty Requests, FAQ & Home Care.

https://www.myryanhome.com/

The Town of Millsboro bills on a quarterly basis (January, April, July, and October).  Meters 

are read manually (Ref:  Millsboro Town Code 206-15, Reading Meters).

Water costs are $0.59 / 100 gallons. The costs have gone up moving forward with the Oct 2023 bill and is now $0.68 / 100 gallons.

Sewer costs are $1.20 / 100 gallons. The costs have gone up moving forward with the Oct 2023 bill and is now $1.28 / 100 gallons.

The town’s billing policy is that a property owner is billed a minimum of $90.00 per quarter that takes into account the first 7500 gallons used (current rate is $1.20 per 100 gallons used) whether 7500 gallons is used or not.  If an owner uses more than 7500 during the billing period, then the bill is for the actual amount used, for example, 10,000 gallons used would result in a bill of $120.00 (10,000 ÷ 100 x 1.20).

Usage is usually the same number of gallons consumed for water & sewer unless you have a 2nd water meter for your irrigation system. If you have a 2nd water meter, then the usage would just be the water costs and the main (1st) meter would include the water and sewer costs.

The only cable provider for Westtown Village is:

Cable TV and Internet – Mediacom: 855.633.4226 

32441 Royal Blvd, Dagsboro, DE 19939 

Delaware Department of Motor Vehicles – 302.853.1000 

23737 Dupont Blvd., Georgetown, DE 19947 

All new Delaware residents must obtain a Delaware driver’s license and registration within 60 

days of moving to Delaware. 

Requirements to register vehicles in Delaware (can be subjected to changes by DE DMV): 

• Birth Certificate and/or Passport 
• Social Security Card – (Must be original, not a copy) or Current W-2 or 1099  
• Current Driver’s License 
• Current Registration 
• Delaware Insurance Card – must be insured in Delaware prior to going to DMV 
• Two (2) current pieces of mail sent to Delaware address such as a utility or cable bill (not personal mail). 
• The TITLE to your vehicle.

See DMV Guidelines for New Residents.

A GUIDE provided by Ryan Homes for Standard Single Family Homes (Sept 2022).